twitter

Making of Best Buy Connect and Twelpforce

Reblogged from BestBuy Apps blog today:

Inspired by Ben Hedrington’s ConnectTweet, the concept was simple; Connect BlueShirts directly with customers via twitter. In less than two months, Enomaly developed a Python application on Google App Engine to syndicate tweets from Best Buy employees and rebroadcast them. Thereby allowing customers to ask questions via twitter (@twelpforce) and have the answer crowdsourced to a vast network of Best Buy employees who are participating in the service. Now the answer to “looking for a Helmet Cam I can use for snowboarding and road trips” is only a tweet away.bestbuyapps.com, Best Buy Apps, Jul 2009

Read the whole article.

A Twittscript from Web2Summit

 Here's my coverage of Al Gore 's appearance at the Web 2.0 Summit . After a brief lecture he sat down with Tim O'Reilly and John Battelle and did some Q&A. It was a lot of what we've come to expect from Al but he touched on how our information ecosystem is not only changing but starting have real effects on things like how we organize to do work. The new human network is reaching a scale where real work, change and progress is within reach. 

perfection is not only overrated

Image representing Twitter as depicted in Crun...

Image via CrunchBase

it's dead.

We had a meeting today, about 30 of us in a room, where we heard from some very high ranking executives as they took us through their thinking on how to implement a relevant digital strategy. Sounds dreadful right? What was different was that there was a huge tv screen next to an overhead projection of the ppt . On the screen was a web app created by @benhedrington call spy . It was rolling every tweet tagged with #BBYCDS from Twitter . Almost everyone in the room and lots outside the room were tweeting thoughts and questions throughout. There were enough tweets, in fact, that the tag #BBYCDS trended on summize to number two right ahead of "sarah palin" and right behind "halloween."

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